Slide 1

The quick, brown, classic rose, and bossanova fox jumped over the lazy dog.

Slide 2

The quick, brown, bizarre, and thunderbird fox jumped over the lazy dog.

Slide 3

The quick, brown, charlotte, and red fox jumped over the lazy dog.

frequently asked
questions

Find answers to our most frequently asked questions about travelling to the USA.

Contact us page of the American Eagle

We specialise in all things USA travel related - whether you are travelling to the USA for a few days or a few months - so we can handle any type of enquiry from hotels, transfers and sightseeing through to coach tours, rail, cruises, events, and unique adventures e.g. Ranches. We are 100% flexible so can tailor-make something in all parts of the USA to suit any budget, duration or purpose of travel so please let us know what you have in mind, and we look forward to being of assistance.

Yes, outside of any set departures that are shown for specific tours or cruises all of our self-drive packages are designed as suggested itineraries and can be changed around to suit your individual requirements. Talk to us and we can personalise any of our packages to suit.

Travel USA accepts direct debit, Eftpos and credit card. Credit card fees do apply, please check at the time of booking.

Yes, we strongly recommend that anyone travelling to the USA takes out Comprehensive Travel Insurance cover for any unforeseen events, including sufficient medical cover. Travel Insurance covers you from the moment you purchase your Policy until you arrive home safely. We will discuss this with you at the time booking.

It is your responsibility to ensure that you have the adequate passport and visa requirements to enter the USA ie. outside of general information available through public channels we do not give specific advice on visas. New Zealand passport holders will not be able to enter the United States without a valid Electronic System for Travel Authorisation (ESTA) or Visa. New Zealand nationals travelling on a New Zealand Passport are generally eligible for the Visa Waiver Program (VWP, which enables nationals of certain countries to travel to the United States for tourism or business (visitor visa purposes) for stays of 90 days or less without obtaining a visa. Please also check that your passport is undamaged, has blank pages and remains valid for at least six months after your planned return date or you could be denied boarding. Use our Quick Links located in the footer of the website for more information.

Mobile Passport Control (MPC) is an App that is available which may help fast-track your Customs clearance into the USA ie. there are designated lanes for people who have used it. You just need to download the App, complete the online forms before you leave NZ / when you check in at Auckland Airport and when you land at your first entry point in the USA re-open the App and click SUBMIT. Don’t submit until you land as you only have a few hours once you’ve submitted the online form to get to the desk! Here is the link with all the details and the App link Mobile Passport Control (MPC) | U.S. Customs and Border Protection

The US is well sign posted so driving outside of the major cities at least is generally fairly straight forward, especially with the various Map Apps now available. However, couple of things you should know if you didn’t already. The minimum age to hire a rental car or motorhome is generally 21 years of age. A ‘youthful surcharge’ can also be applied to drivers aged 21-24 who may also be restricted as to what type of vehicles they can hire. The other major thing to know is that they sit on the wrong side of the car in America – and they drive on the wrong side of the road!  Vehicles in the US are left-hand drive and vehicles travel on the right-hand side of the road ie. the opposite to New Zealand. The ‘boss’ has driven pretty extensively around the US - please feel free to reach out to Andrew directly for more advice.

It varies from state to state. Whilst a lot of states allow you to drive in the US on your NZ Driver’s License, visitors from overseas countries, including New Zealand, do require a current driver’s license and an International Driving Permit (IDP) to drive in certain states including but not necessarily limited to Alabama, Alaska, Arkansas, Connecticut, Delaware, Idaho, Mississippi, Montana, Vermont, Virginia, and Washington state. You can apply for an IDP online with the Automobile Association (AA). Talk to Travel USA about your requirements or follow this link for more details. International Driving Permits for driving overseas

Absolutely - we would love to hear from some Aussies and any Kiwi ex-pats living over there. All of our packages and suggested itineraries are created as land only options so are easily converted into AUD. And we promise not to mention the rugby ... as long as you don't mention the Warriors or the cricket! 

Yes, Disney generally requires you to pre-book the dates you plan to visit their respective parks. Travel USA is happy to assist you with prebooking your Disney theme park dates when purchasing your Disney tickets through us

Booking earlier does not necessarily guarantee cheaper prices as airline and ground content costs are generally set based on supply and demand. However, given availability in peak travel periods and the dynamic nature of hotel prices in particular Travel USA does recommend for peace of mind that you book your travel plans as far out as possible ie. as soon as you are ready to commit. Prices that we use to design your holiday plans are dynamic meaning that they can change and invariably increase as properties start to fill up.  

Tipping is a way of life in America and not to tip for services is often taken as an insult. Waitstaff in particular are generally lowly paid and rely on their tips, ‘reward for service’, to get by. Our advice when dining is to check your bill to see whether a tip has already been added in which case you’re not expected to pay any extra. Outside of that the general rule of thumb on tipping is 20-25% in restaurants, $1-$2 per drink in bars (same for coffee shops), 20-30% for taxi drivers, $1 per bag for airport and hotel baggage services. You are not generally expected to tip for fast food outside of your friendly hotdog vendors where 10% is the norm. When travelling by organised coach or cruise the policy for tipping varies by operator – but, but don’t worry they generally let you know along the way what is expected, or you can always check with us before you go.

There is no particular right or wrong time to travel to the US – it all comes down to what you are planning to when you are there. However, America is a massive country and as a result the weather can vary a lot from state to state and especially from coast-to-coast ie. the West Coast is generally warmer than the East Coast and the Southern states are generally warmer than their northern counterparts. Travel USA is happy to provide you with a guideline of average temperatures for any part of the US you are thinking of travelling to. Simply check with us when enquiring. Failing that, as a Northern Hemisphere country, the seasons in the USA are the opposite to ours ie. Summer (June-August), Autumn or Fall as the Americans prefer to call it (September-November), Winter (December-February) and Spring (March- May).

Yes, you sure can, but New Zealand plugs are not compatible with American electrical sockets therefore you will need to take a plug adaptor or converter. These are easily accessed from most electronics or electrical stores before you go or at the Airport.

Credit cards are widely accepted in the US and ATMs for cash withdrawals are generally available - although they do carry a surcharge. Travel USA suggests you also consider getting a prepaid travel card that you can exchange NZD for USD before you leave the country and store a pre-selected amount of funds on your card. They work just like a debit card and are a great way to keep an eye on your spending ie. you can easily check your remaining balance online and if necessary, top them up along the way. Check with Travel USA for more details.

Navigating the local train and bus systems of major cities can be fun and relatively simple, once you get your bearings eg. New York Subway. Outside of that taxis are generally readily available in all of the major cities as are Uber and Lyft - two recommended Apps to download before you go.

Throughout the USA, most national parks - and some state or tribal parks - require an entrance fee, payable at the park gate. From January 2026 international visitors (non-U.S. residents aged 16+) will be required to pay a US$100 per-person surcharge at 11 of the most popular U.S. national parks, in addition to the standard entrance fee. These include iconic parks such as the Grand Canyon, Utah’s Mighty 5 (Zion and Bryce), Yosemite, Yellowstone, Grand Teton and the Everglades.
America the Beautiful - Non-Resident Annual Pass: US$250.00
If you are planning to visit several national parks where the international visitor surcharge applies, we strongly recommend purchasing the America the Beautiful - Non-Resident Annual Pass at your first national park entry. Alternatively, there is a digital version now available HERE. This pass is available to Kiwi travellers for US$250.00 and provides unlimited entry for 12 months to all participating U.S. national parks and federal recreation areas - covering one private vehicle and up to four occupants travelling in it. It also waives the US$100 non-resident surcharge per person at participating parks, making it excellent value when visiting multiple parks on a single itinerary.

Yes, providing you are on a mobile plan which includes international roaming. Please check the details of your plan with your local provider before you leave New Zealand to see whether you have access to an international roaming plan, otherwise data roaming charges can be very expensive. If you do not have an international roaming plan then wi-fi is generally available in the US, especially in hotels, or you can take advantage of our eSIM programme. An eSIM is a digital SIM that lets you connect to mobile networks without needing a physical SIM card. Travel USA eSIMs, in partnership with eSIMsTravel.com and eSIMgo, offer data-only global plans with flexible options. Choose from Standard plans (1GB–100GB for 7 to 30 days) or Unlimited data (1 to 30 days). Easy to activate and hassle-free, our eSIMs keep travellers connected—no SIM swapping, no roaming fees, and no surprises. Please refer to the link for more details and instructions on how to purchase and download Travel USA eSIMs

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Andrew and Sean’s first-hand knowledge is what really sets them apart — they know the small details, hidden gems, and all the little nooks and crannies you’d never find in a world of generic, AI-generated itineraries. They’re always quick to reply, and between them seem to know everything — from the best Star Wars experiences at Disney (I had no idea you could build your own lightsaber!), to sipping champagne on the floor of the Grand Canyon or securing the best seats at the Grand Ole Opry. Proper bucket-list stuff – 100% recommend Travel USA.

Zara G

Napier, NZ

We’ve been back a week and had time to reflect on what was a fantastic trip to Colorado and Chicago. Thanks for all your assistance with our trip – it was the best US trip we have had so far

Sean & Alexis

Wellington, NZ

Amazing Travel USA - Andrew’s attunement to us resulted in great options. We were provided with responsive communication and efficiency that enhanced our USA plans, so adventure was fun and easy. Highly recommended.

Kerry M

New Plymouth, NZ

We could not have done it ourselves and Travel USA’s instructions were ON-POINT! We liked the mix of transport that was organised for us ie. bus, ferry and rail which made for an interesting experience. Accommodation was brilliant throughout and the Faraway at Martha’s Vineyard was the most interesting hotel we have ever stayed at – we even had a record player in our room with 2 LP’s - one of them a Bob Dylan album!

Derek & Kaye W

Kapiti Coast, NZ

Huge thanks to Travel USA and especially Andrew for making our trip so easy and enjoyable! Andrew was amazing from the moment we started planning, he went above and beyond. His knowledge, travel tips, and thoughtful check-ins made the whole trip completely seamless and his attention to detail and genuine care took all the stress out of travelling. Highly recommend Travel USA for anyone wanting a hassle-free, expertly planned adventure.

Shauna M

New Plymouth, NZ

I have been telling everyone and anyone who says they are interested in travelling to America to get in touch with you as we really had the most amazing time. We really can't thank you enough for your exceptional service during our recent trip to the states. Your attention to detail, organisation, and approachability truly made all the difference in ensuring we had a smooth and enjoyable experience. (The highlight was definitely the pick-up truck you organised - you hit the nail on the head with that one!)

You really paid attention to what we wanted to get out of our trip, and everything was planned in such detail, and ran smoothly. Your expert recommendations were spot on, and we felt so well taken care of the entire time. Thanks to you, we had an unforgettable time, and we’re already talking about planning our next adventure with you to the Yellowstone country! I hope we can work together again soon in the not so distant future 🙂 Thank you again!

Dani J

Waikato, NZ

We were very pleased with the itinerary Travel USA arranged for us, there was a good mix of accommodation and towns. The travel distance each day was just right giving us plenty of time to do other things each day. Florence was a lovely little town and because we were there on a Friday night, we had the added bonus of enjoying their once a month street markets and open air live music, it was a lovely night. We also appreciated the contact you made while we away advising us of things to pre book etc. There is a lot to think about especially as we were a group of 8 and sometimes 10. We would definitely recommend your services to other people, and by using your expertise it took the stress away from us as a group trying to decide what to do.

Gwyneth M

New Plymouth, NZ

Just wanted to thank you both for your suggestions, hotel choices and how smoothly our trip went with the planning you all did. We had a truly fabulous trip, that suited us perfectly. We said it is actually uncanny how with just phone communications and emails with strangers your selections were just so us. We will definitely recommend Travel USA and will be in touch when we travel to the states again, next time. Cannot rate you highly enough with your expertise and knowledge. With appreciation and heartfelt thanks.

Sue T

Port Waikato, NZ

Now that we are back from our holiday to the States, I just want to say thank you for your part in organising an amazing itinerary for us. We had such an awesome time. We loved experiencing New York and everything it has to offer; we were pleased to be staying 8 nights there. The Go City Pass you recommended made visiting each attraction easy and it encouraged us to get out and explore. The rest of our itinerary went without any problems, the accommodation you selected was very well located, making it easy for us to get around without needing transport. We had a lot of fun. Back to the routine of work now - thanks again for everything.

Deidre C

New Plymouth, NZ

I reached out to Andrew after struggling for inspiration for an upcoming USA road trip. He came up with some great ideas and options I hadn't thought of .... offering itineraries I might like .... a huge resource!

Thank you so much Travel USA!

Patrick D

Auckland, NZ

Andrew assisted me with a group booking of 5 couples travelling to the USA for 5 weeks. They wanted to do a “road trip” through the Southern States and spend time in New York. Andrew’s knowledge of the USA is an incredible asset to people planning to travel here, he put together an awesome route, recommended great hotels in the best locations and had so much information on city passes, things to do and places of interest. As a travel agent I found that Travel USA had the best contacts and information from everything from rental cars, hotels, shows, tours etc and they outlined all of this in very detailed itineraries ready to give straight to my clients. He provided a professional detailed itinerary for the group that went 100% perfectly. Andrew made my job easy, and my clients were extremely happy with their holiday plans. I will definitely be using Andrew and his company in the future and would recommend anyone when planning to go to the USA to use their services.

Caroline N

New Plymouth, NZ

Travel USA impressed me with their exceptional customer service, attention to detail, and personalised approach prior to my trip. From the initial inquiry, Andrew was responsive, knowledgeable, and dedicated to understanding my travel preferences. Their planning with thoughtful recommendations showcases a high level of attention to detail, ensuring that every aspect of my trip was well taken care of.

Gareth H

Auckland, NZ

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